Frequently Asked Questions

We believe in transparency and work hard to ensure our platform turn out to be the best in terms of user experience. We are trying to answer general questions that frequently asked by customers. In case we are missing out your query please feel free to reach us at support@letsbeingunique.com. Based on customers query we keep on updating the same page over time.

Q1. What is the return and refund process in case I do not like any product?
In case a wrong or the faulty product is received at the customer’s end we encourage the customer to inform us within 48 hours of product delivery. Once we will verify the product we will get back to you right product or alternatively initiate the refund process. For detailed Return and Refund Policies please go through policy page we have described the whole process over there. Reach us at support@letsbeingunique.com for more inquiry.

Q2. How long it takes to reach the product?
Product delivery time is generally dependent upon the user location. Generally, it takes around 7 to 30 business days for an order to arrive in the USA. We ship item over various part of the globe as our products are located at different locations so the exact time of shipping will be conveyed to you while placing an order.

Q3. When I will get the product tracking number?
Once the order has been placed we process an order from our warehouse and it generally takes around 2-3 business days to get the shipping tracking number.

Q4. What are the countries you sell Products?
We accept orders worldwide. You can place an order from any of the countries. We will gladly serve you at best.

Q5. What are the shipping charges in different countries?
You will be happy to know that shipping is free on most of the products. Few products that have any shipping amount it varies as per different countries. You will be able to see the exact shipping price once you will process for checkout.

Q6. Where is your company located?
We are located in Qatar and the USA. We have our warehouse located in the USA. We have vendors all around the globe.

Q7. What is Main Currency for order processing? Can I pay in my local currency?
We process all orders in USD. However, you can pay from any country and it will automatically convert the price for you.

Q8. Will I receive a confirmation number when I place my order?
Yes, when the order will be placed successfully it will show up the confirmation in your email. We regularly update the order processing through emails promptly. Once the order will be shipped from the warehouse, you will get a secondary email with an update and your tracking ID. Please contact us if you don't receive one within 24 hours.

Q9. How can I get in touch with your team in case I need to?
You can reach us at support@letsbeingunique.com anytime and we will promptly respond to your query. Soon, we also have a calling number for our USA customers.

Q10. Whom can I contact if I have a problem with my order?
You can reach us at support@letsbeingunique.com anytime and we will promptly respond to your query. Soon, we also have a calling number for our USA customers.

Q11. How can I pay?
You can make payment through our secure online checkout process. We accept all major cards like Visa, Mastercard, Discover and Amex. We also have Paypal integrated into the website so you can pay us through your PayPal account.

Q12. Is Checkout on this site safe and secure?
We have a fully encrypted payment procedure on our website. Besides we have SSL integration in the website. Your card details are not saved with us and we ensure all kind of safety measurements while making online payments.

Q13. If I enter my email address will you sell my information?
Your personal information is not be sold to any third party and we do not misuse any personal information submitted on our website. User personal information privacy is the prime concern of our team and all kind of information is kept fully encrypted in our system. Your personal information on this store is governed under our privacy policy. In order, to browser, through our privacy policy please go through the links as directed.

Q14. Will, I (the customer) have to pay customs?
For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece. We do not cover local customs charges applied by local governments.

Q15. Do you use Cookies?
Yes, we do use cookies data to ensure a better user experience. We do not misuse or sell any of information to third parties. We also do not do any promotion activities based on cookies data. You can reach us at support@letsbeingunique.com anytime in case you have any questions in respect to cookies data collection.